Refund policy

Refund & Return Policy

We want you to be completely happy with your purchase. If for any reason you are not satisfied, we’re here to help.

Returns

• You may return items within 14 days of receiving your order.

• Garments must be unworn, unwashed, and in their original condition, including tags and packaging.

• Returns that show signs of wear (e.g., deodorant marks, fragrance, stretching, or damage) will not be accepted.

Exchanges

• If you want a different size or colour, please contact us so we can arrange an exchange

• If you prefer to keep your garment we will send you a discount code for 50% off your next purchase

• If you would like a full refund, all approved refunds are processed to your original payment method within 5–10 business days.

• Original shipping fees are non-refundable.

How to Start a Return

• Send us a message, use the contact form, or you can email customer service at info@roqgymwear.com